By ogalvez@sdcaa.com
SDCAA is encouraging all owners, managers and tenants in San Diego to check their water bills for billing errors. According to an article published this week many ratepayers have been overcharged and are unable to pay their bill online. In some cases, this has caused water shutoffs.
The City of San Diego launched a new billing system in July, and since that time some customers who had set up automatic payments and passwords were disconnected from the City’s online service. While the City has assigned more than a dozen employees to fix the problem, many ratepayers are still experiencing problems. If you have been affected please visit the City Water Department’s Customer Care Center here.
The entire article discussing this problem can be viewed here.
Original article available at http://www.sdcaa.com/index.php?option=com_content&view=article&id=224:san-diego-water-bills&catid=38:news&Itemid=37